Tech support professional
Customer-oriented and self-driven Technical Support Specialist looking to transition into a more hands-on role. Offers excellent well-developed communication skills, and great teamwork abilities. Constantly learning to improve my knowledge and skills.
With my experience as a technical support specialist, combined with my background in psychology and emergency medicine, I bring a unique set of skills to the role.
Website management and maintenance for blogs, service providers, and online digital e-commerce.
Within 6 months, was leading a guild that focused on processing and reviewing feedback for our customers on our interactions. The purpose of this was to show our customers that their feedback was valued, and to improve our products, service provided, and overall customer satisfaction.
Pivoted from website design, to website management and maintenance for blogs, service providers, and online digital e-commerce.
Web designer for small local businesses, as well as online health coaches. Based in Cape Town, South Africa.
Between 2014 and 2019 I volunteered at various organisations first as an emergency medic, and then as a trauma counselor.
Johannesburg and Cape Town, South Africa.
I believe education is an ongoing journey, and I am always learning.
Focus on criminology and psychology.
COMPLETED – 2022